FREQUENTLY ASKED QUESTIONS
Orders & Delivery
For the Netherlands and Belgium, orders placed before 15:00 on working days will be delivered the next day. For European deliveries, this takes 3-10 working days, depending on the destination. You will always find the exact delivery time at checkout. This does not apply to custom socks; we print and design these individually, so they take up to 7 working days to process.
Because we try to pack and dispatch our parcels as quickly as possible, you often cannot change or cancel your order once it is placed. Do you urgently need to change something? Send us a WhatsApp message or an email, and we will see what we can do for you. (+31 6 47812840 / info@sockeloen.nl)
- As soon as we have packed your parcel and handed it over to the delivery service, you will receive your track and trace code by email. Haven't received an email? Just send us a message and we'll look into it for you.
- The delivery costs depend on the destination:
Netherlands and Belgium: €6
European deliveries: €10
How frustrating that this wasn't processed correctly automatically! Just get in touch with us and we will refund this to you.
Product Information & Fit
Yes, you can find all our size charts here
- Socks: Choose a size smaller. Our cycling socks have a nice stretch to them. By choosing a smaller size, the sock fits snugly around your foot and you prevent doubled-up fabric or creases inside your cycling shoe.
- Overshoes: Choose a size larger. Our overshoes have a tight fit over your shoes. A larger size makes putting them on a lot easier, without immediately compromising on aerodynamics and fit.
Our normal cycling socks are designed for maximum comfort, moisture-wicking, and ventilation during long rides. Our aero socks are specifically developed for speed (marginal gains). The sleeve of the aero sock is made of a ribbed material that breaks the airflow around your lower leg. This reduces air resistance and provides a proven aerodynamic advantage. We test this ourselves in the wind tunnel.
Wash at a maximum of 30 degrees.
Do not use fabric conditioner (this affects the elasticity and breathability).
Do not put them in the tumble dryer, but let them line dry.
Try washing the socks first. Washing them activates the sticky edge (gripper) that holds your socks up.
Yes, aero socks provide a major aerodynamic advantage. We also test this ourselves in the wind tunnel. You can see the test data here!
- The 468 and Classic overshoes are made for pure aerodynamics. They use a fabric sleeve, which means they are not waterproof.
- The 612 overshoes are made for aerodynamic advantages at the highest speeds, such as during time trials. Furthermore, they are completely waterproof, so they always stay white. Even in muddy conditions.
- The Del Crosso overshoes are made for off-road use. It is a reinforced version of the 612 overshoe, featuring taped seams for extra waterproofing and a reinforced bottom.
- The Rain overshoes are made for rainy conditions, but because of the neoprene, they are certainly also suitable for winter rides when it's not too cold.
- The Winter overshoes are made for winter rides when it is genuinely cold. Because they use neoprene, you will never have cold feet. Tip: neoprene insulates very well, so it's important that your feet are already warm when you put them on.
Returns & Warranty
You can easily send your order back via our returns procedure. Check it out here
You can return your order within 30 days. You can do this very easily via our returns procedure. Check it out here.
We do our best to process your return as soon as possible after receiving it. We usually allow 48 hours for this.
How frustrating! You can easily send your order back via our returns procedure, and we will exchange it for you. Check it out here.